That's right! Void incorrect charge slips before you sign a new one. If the posted Eligible Transaction is/are subsequently reversed, the Bank reserves the absolute right to debit the credit card account with the equivalent Cashback value. By default, ... First thing first, you should not be panicking about it. Perbelanjaan perjalanan layak merangkumi pembelian tiket penerbangan, perkhidmatan limo lapangan terbang, Electric Rail Link (ERL) dan pembelian bebas cukai hanya di The Flying Emporium, Eraman dan The Zon (selepas ini dirujuk secara kolektif sebagai “Transaksi Layak”) di Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA) dan Lapangan Terbang Antarabangsa Kuala Lumpur 2 (KLIA2). Never respond to emails that request for your credit card information and don't ever respond to emails that ask you to go to a website to verify personal (and credit card) information. Sebarang aduan atau pertikaian mengenai Tawaran hendaklah diselesaikan oleh Pemegang Kad dengan Saudagar tanpa melibatkan Bank. Call our customer services at +603-7626 8899 Enjoy unlimited consultation and special will-writing services at privileged prices only for Platinum Cardholders. By sharing the same … Imagine being able to check your credit card balance(s) via your mobile phone when you're stuck in a massive traffic jam. Hanya transaksi runcit dipaparkan dalam matawang asing layak mendapat 1% Pulangan Tunai. Q: Can I send in a proxy or a representative to collect my new Hong Leong Credit Card on my behalf? Eligible travel expenses shall include purchase of flight tickets, airport limo service, Electric Rail Link (ERL) and duty free shopping only at The Flying Emporium, Eraman and The Zon (hereinafter collectively referred to as “Eligible Transaction”) at the Kuala Lumpur International Airport (KLIA) and the Kuala Lumpur International Airport 2 (KLIA2). each time you wish to make a purchase online with your Hong Leong card, we will verify your identity by asking you to enter a "One Time Password" (OTP), which is a 6-digit password sent automatically to your mobile phone during the payment process. If you are a busy person always on-the-go, the Hong Leong Mobile Banking Services bring banking to your fingertips! Every time your Hong Leong Touch’n Go Zing Card balance falls below RM50, it will automatically reload RM100 and the amount will be charged to your Hong Leong Credit Card. 3. or RM15,000 retail transactions p.a. In order to enjoy preferential rates, the Hong Leong MATTA Credit Cardholder have to present evidence of travel arrangement (flight ticket(s)/flight booking(s)/boarding pass(es)) and a Hong Leong MATTA Credit Card in their name. Never reveal your username, password, security questions or answers, or PIN to anyone. Enjoy an automatic annual fee waiver with a minimum of 12 retail transactions, or RM15,000 retail spend in a year. Pemegang kad MATTA baharu akan menikmati 20% Pulangan Tunai atas perbelanjaan perjalanan selama 30 hari pertama selepas kad diluluskan. 20% Pulangan Tunai akan diberikan untuk semua perbelanjaan perjalanan layak yang dicajkan kepada Kad Kredit MATTA Hong Leong. The Cardholders are to access the website at regular time intervals to view the T&C and to ensure that they are kept up-to-date with any changes or variations to the T&C. You can accumulate Rewards Points to redeem for gifts, hotel and dining vouchers, frequent flyer miles or pay for your annual fee. Click here for the Hong Leong Club Rewards Programme Terms and Conditions. View our gift catalogue, redeem your gifts online & find out about your bonus point accumulation & mode of gift collection available. Purchase foreign currency at preferential rates at Hong Leong Bank Bureau de Change at KLIA 2 and Mahkota Parade, Melaka. Rates offered for currencies are subject to change as determined by Hong Leong Bank BDC. RM100 x 1% = RM1. View credit card promotions, rewards, and interest rates. Just call our Hong Leong Bank Customer Service Hotline to request for a temporary increase in your credit limit or to report your lost or stolen card, general inquiries and more. When you receive your new/renewal/replaced credit card, always check that the card is in your name, and that the sealed package is not compromised. The option of making your Credit Card bill payment at Hong Leong Bank branches, or via direct debit, Hong Leong Online or Hong Leong Phone Banking. Enjoy the convenience of auto-reload with Hong Leong Touch'n Go Zing Card, Hong Leong Touch’n Go Zing Card with an automatic reload features is linked to your Hong Leong Credit Card. Improve your cash flow anytime by taking full advantage of the higher credit limit on your Hong Leong ACCCIM Credit Card compared to other ordinary credit cards. Look no further. The fewer questions the caller can answer, more likely they are calling from an illegitimate business. Just use your Hong Leong ACCCIM Credit Card at over 500,000 Express Cash Network and Visa PLUS ATMs worldwide with your PIN, and withdraw up to 80%* of your credit limit, subject to your available credit limit. If you do not receive your credit card statements on time, please report to your bank promptly. Double Bonus Points for retail purchases made overseas on your card. Alternatively, please call our Hong Leong Contact Center at+60-183-723-787 to speak to our Customer Relationship Officer. Just call our Hong Leong Bank Customer Service Hotline to request for a temporary increase in your credit limit or to report your lost or stolen card, general inquiries and more. HLB may at its sole and absolute discretion, disqualify any credit cardholders from the Offer and reserve the right not to allow the credit cardholder to enjoy the Offer. With your Hong Leong ACCCIM Credit Card, you will always be prepared for any emergency. Secure your letter mailbox, promptly collect your mail and be vigilant for identity theft. Hong Leong MATTA Credit Cardholders are to check with the management of Plaza Premium Lounge at KLIA for further information with regards to availability of the complimentary entry for Hong Leong MATTA Credit Cardholders. Only posted Eligible Transactions are eligible for 20% Cashback. A: Hong Leong Bank requires approximately 7 working days upon receiving the required supporting documents to complete the evaluation of your application. Look no further. Experience epicurean delights locally as well as abroad, provided by our Platinum Restaurant Exclusives. 20% Cashback will be awarded on all eligible travel expenses charged to the Hong Leong MATTA Credit Card. The Emergency Record and Travel Vault securely stores vital information such as medical, personal and Credit Card details online which can be retrieved easily in the event of an emergency, such as a lost or stolen wallet.Country Guides provides useful information about your destination, such as standard of healthcare, where to find a hospital, cultural tips, important telephone codes and much more. Record or keep your receipts for all your purchases including online purchases. Transaksi lain seperti HLB Balance Transfers, HLB My Payment Plan, bayaran ZIIP berulang, caj yuran, kemasukan kredit dan caj semula tidak layak mendapat 1% Pulangan Tunai. Savour the selection of fabulous offers and discounts from fine dining to free hotel night - worth a total of over RM2,000 - our way of welcoming you to the new Hong Leong Gold American Express Credit Card. Absolutely no annual fees at all! With us, your reward points represent better value through our Enrich Miles conversions as follows:10,000 Rewards Points = 1,000 Enrich Miles, Complimentary Access to Plaza Premium Lounge. Sales slip retrieval fee. Gold Assist features a wide range of services. YOU ARE IN : Personal. Shred all documents (charge slip, statement etc) that contains card details before you discard them. Hong Leong Club Rewards - The more you spend, the more your rewards. Choose A Credit Card. Selangor Darul Ehsan. 3 Rebate is calculated on the retail spending of the month and will be credited into your account in the following month. Others transactions such as HLB Balance Transfers, HLB My Payment Plan, recurring ZIIP payments, fee charges, credit entries and chargebacks are not eligible for the 1% Cashback. Hong Leong MATTA Credit Cardholders shall not be entitled to claim for any compensation against HLB for any and all loss and damage suffered or incurred by the participants whether as a direct or indirect result of the act of amendments, cancellation, termination or suspension of the Offer. Complimentary entry is available to the first 50 Hong Leong MATTA Credit Cardholders, offered on a first come, first served basis. Do not lend your card to anyone. All you need to do is make sure your current mobile phone number is registered with the Bank. Ensure that you authorize all use of credit card (face to face or on Phone/Internet). Hong Leong Bank - General FAQ. Applicant must have a minimum annual income of RM24,000 for the Classic Card, I'm Card and Gold Card except Gold Card for Essential, ACCCIM, Kurnia and AMEX required RM30,000. Find out what credit card services are available on Connect, Replace your signature with a 6-digit pin, Credit Cards It also ensures you distinct recognition and success. To find out more, log onto the Gold Assist website at www.goldassist.com. Untuk mengelakkan keraguan, pembatalan, penamatan, penggantungan atau pelanjutan Kempen dan/atau Tempoh Kempen dan/atau Tempoh Tawaran dan variasi kepada terma dan syarat Kempen tidak melayakkan Pelanggan untuk membuat sebarang tuntutan atau gantirugi terhadap HLB untuk sebarang dan semua kerugian atau kerosakan yang dialami atau ditanggung oleh Pelanggan yang disebabkan secara langsung atau tidak langsung oleh tindakan pembatalan, penamatan, penggantungan atau pelanjutan oleh HLB. Apply for one today and use it proudly wherever you go. All offers as offered by HLB merchants shall be further governed by their own Terms & Conditions. Our Customer Relationship Officers are available from 9am to 6pm, Monday to Saturday. Pemegang Kad Kredit MATTA Hong Leong tidak berhak membuat sebarang tuntutan gantirugi terhadap HLB untuk sebarang dan semua kerugian dan kerosakan yang dialami atau ditanggung oleh pelanggan sama ada disebabkan secara langsung atau tidak langsung oleh tindakan pemindaan, pembatalan, penamatan atau penggantungan Tawaran. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hong Leong Bank Customer Service. Automatically enjoy a waiver on your annual fee with a minimum swipe of 1 retail transaction within 45 days from the card approval date. Every RM 1 charged to your Hong Leong Classic Credit Card for retail purchases, earns you 1 Rewards Point. To find out more click here. Level 12, Menara Hong Leong No. 1% Pulangan Tunai dihadkan kepada RM100 setiap pelanggan setiap bulan (secara kolektif merujuk kepada pemegang kad Prinsipal dan Tambahan). ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hong Leong Bank Customer Service. HLB’s failure to enforce a particular term and condition does not constitute a waiver of that term and condition by Hong Leong Bank. Click here for the Hong Leong Club Rewards Programme Terms and Conditions. The option of making your Credit Card bill payment at Hong Leong Bank / Finance branches, or via direct debit, Hong Leong Online or Hong Leong Phone Banking. Credit cardholders who earn RM36,000 per annum or less can only hold credit cards from a maximum of two (2) issuers. A: You may log on to our website to check your application status within 30 seconds upon submission of your online application to us. Enjoy complimentary visit to Plaza Premium Lounge KLIA, KLIA 2, Langkawi Airport, Senai Airport and Singapore Changi Airport* - an exclusive privilege for you as a ACCCIM Cardholder, where you can relax over a quiet drink, unwind in a massage chair or catch up on work with the high-speed internet access prior to departure. Automatic Double Reward Points on every retail purchase made overseas on your Card. This includes spend on supplementary cards. The above documents have to be independently verifiable. Eligible transactions performed by both Principal and Supplementary cardholders collectively are entitled to the 1% Cashback. Get notified on you transaction. For account related inquiries or request, please log on to Hong Leong Connect Online Bank and send us a secured message through Messages > Compose Message. Enjoy ultimate peace of mind and convenience when you convert your AIA Life Insurance premium payments into a 12-Month Zero Interest Installment Plan with absolutely no processing fee! When purchasing items over the Internet, give your credit card details only on reliable websites and is from a company you trust. VIP services at 272 Small Luxury Hotels in over 50 countries around the world, A selection of international 5-star hotels and chains such as Four Seasons Hotels and Resorts in Asia, Hyatt Hotels and Resorts and the Raffles Hotel Group, 14,000 Business Hotels and enjoy up to 60% off on the Standard Corporate Rate. Jika Transaksi Layak yang dipaparkan dibatal dan dikredit semula, Bank mempunyai budi bicara mutlak untuk mendebit akaun kad kredit dengan nilai yang setara Pulangan Tunai. Dependable, accessible, flexible. For Priority Banking customers, you can dial toll-free number at 1800 … * Transactions exclude EPP, Cash on Call, Balance Transfer, fee charges and credit entries. Every time your Hong Leong Touch’n Go Zing Card balance falls below RM50, it will automatically reload RM100 and the amount will be charged to your Hong Leong Credit Card. Your MATTA credit card awards you with 1% Cashback every time you transact overseas. When creating passwords and PINs, do not use anything that can be easily traced to you such as your date of birth, Identity Card no., etc. Treat, value and protect your card as if they were cash, keep your card secured and ensure that it is in your possession at all times. … Q: How soon can I know my application status? interest rate; 20 days interest-free period; 6.99 % p.a. The annual fee for Supplementary Card is RM200 (subject to Government Tax, if applicable). Enjoy instant interest savings when you transfer your outstanding balance to your Hong Leong Credit Card. For security reasons, your card will not be activated until you have signed the Signature Form. Aged 25 to 65 years old (Principal) | 18 years old (Supplementary). Transaksi minimum RM500 diperlukan untuk melayakkan Pemegang Kad Kredit MATTA Hong Leong mendapat kadar keutamaan. Mach by Hong Leong meet all your financial needs: savings account, credit card, loan and insurance. In the event the posted transaction falls on the statement date, the transaction will be calculated for Real Cash Earnings in the following month. If you have not registered yet, please do so now. All you need to do is make sure your current mobile phone number is registered with the Bank. Below are the cash rebate tiers for your reference: Opening Balance* (as shown on your current statement). Tel : 03-89430795. For more details on these privileges, please visit www.visaplatinum.com and www.mastercardplatinumcollection.com respectively. So use the Hong Leong American Express Card when traveling as well as at home and you will earn rewards points, towards free flights and other exciting gifts even faster. Compare and apply online. The card that gives you the best value for your money. Reputable merchant sites use encryption technologies to protect your card information. Complimentary entry to the Plaza Premium Lounge at KLIA is available to all Hong Leong MATTA Credit Cardholders (Principal and Supplementary) upon presenting (at the point of entry to the Plaza Premium Lounge at KLIA) their Hong Leong MATTA Credit Card. 1. When you receive your PIN, please check that the sealed envelope has not been opened or tampered with. Purchase your dream items while stretching your payment tenure with our 0% interest installment plan for 6-month and 12-month, You have access to cash at over 500,000 Express Cash Network and Visa PLUS ATMs worldwide. 12th October, 2020 Feel burden with the rising payment processing fees on every purchase from your online store? A: Yes! Any administration fees charged by Visa International or MasterCard International. Complimentary Entry to Plaza Premium Lounge. Here you will find a breakdown of the individual banking tariff for Hong Leong Bank Vietnam. You can accumulate Rewards Points to redeem for gifts, hotel and dining vouchers, frequent flyer miles or pay for your annual fee. ... By-invitation-only Priority Banking lifestyle … Do not reveal personal details or your card details to any unknown party. Click here to download Product Disclosure Sheet. So, even if you're buying souvenirs or gifts for friends - you get rewarded too! Monthly service fee of account with below minimum average … General T&C governing the Promotional Campaign Offer. Your one stop page for all information on fees and charges for Hong Leong Islamic Bank deposits. It’s easy, just call us at 03 – 7626 8899. As a Hong Leong Platinum Cardholder, you get to enjoy privileges from Visa Platinum Life and / or MasterCard Platinum Collection. Online Shopping made SAFER, EASIER, FASTER. Please avoid using a public computer to shop online. Tel : 03-89483162. Enjoy your new security feature that gives you a safer and more convenient online shopping experience when you use your Hong Leong Credit Card. Through this you enjoy total access to the Premium Conceirge Service. Never sign a blank receipt. More choices, more access, more freedom. Hong Leong Bank will never send you an email or letter asking for your account specific information. Go to the nearest Branch/ATM to change your PIN. Fly for Free. Convert your outstanding balance into monthly instalments, Schedule your monthly credit card payment. In addition to EPP, you also have access to cash anytime you need it. Q: How do I check my application status online? Platinum and Platinum Business Credit Card, minimum annual income requirement of RM60,000 and AMEX Platinum is RM80,000. You should not respond to such emails, letters, websites or phone numbers. That's right! Every complimentary visit is subject to minimum retail spend of RM2,500 within 30 days from the date of entry. As a Card member, you will enjoy priority reservation and preferential service worldwide from leaders in the travel and leisure industry. #Retail Transactions (both local and international) EXCLUDING all Government and JomPAY related transactions, Cash Advances, Quasi Cash (betting and gaming related transactions), Call-For-Cash, Call-For-Cash Plus, Flexi Payment Plan, Balance Transfers, Finance Charges and Late Charges, Up to RM1,800 extra Real Cash Earnings on anniversary spend. If you do not want to use your card, keep it in a safe and secure place. Just pick up your phone & wriggle away your worries on your credit card payments in just a few simple steps! Beyond instant recognition and admiration, Hong Leong Platinum American Express Credit Card connects you with a unique facility that personifies the good life like no other cards can. Transaksi layak yang dilakukan oleh kedua-dua pemegang kad Prinsipal dan Tambahan secara kolektif berhak mendapat 1% Pulangan Tunai. We offer rates above our existing competitive rate so you can enjoy bigger savings each time you travel overseas. Your OTP is only valid for one transaction and 2 minutes from the time of generation before it expires. Debit Card-i . Our Customer Service Hotline is available 24 hours a day, 7 days a week to attend to all your needs. Compare Credit Cards ... You are about to chat with our customer help desk. Check out our attractive promotions by visiting our website now. Click here to download Cardholder Agreement. Your Credit Card also gives you access to 1,700 American Express® Travel Service offices in over 130 countries worldwide, so you can enjoy global assistance with travel arrangements, travellers™ cheques, foreign exchange & Card replacement. To enjoy the annual fee waiver for the Supplementary Card, Supplementary Cardholder must performed a minimum 12 retail transactions p.a. Pemegang Kad dikehendaki melayari laman sesawang secara tetap untuk menyemak T&C dan memastikan mereka mengetahui maklumat terkini mengenai sebarang perubahan atau variasi kepada T&C. Hong Leong Bank Branch . *Each Cardholder is entitled to complimentary visit of 6 times per annum. All you have to do is call 1-800-38-8830 or 03-7626-8899 (overseas). You are leaving Hong Leong Bank's website as such our Privacy Notice shall cease. Click here for the Hong Leong Club Rewards Programme Terms and Conditions. 12-Month Zero Interest Installment Plan (ZIIP)*. 2009-2020 With over 10 years of operation in Viet Nam market, Hong Leong Bank Vietnam has been constantly devoted to associating with customers in every financial journey and gradually becoming a reliable financial partner. A: Yes. In business, we know time is money. Enjoy an automatic annual fee waiver with a minimum of 12 retail transactions, or RM8,000 retail spend in a year. Just present your MATTA Credit Card at the entrance and enter for free via the VIP Express Lane. per customer. Be it the finest nouvelle cuisine or a gastronomic extravaganza, go where your taste buds lead you. Enjoy 2% cash back whenever you charge your AIA Life Annual premium transactions to your INSURANCE-Hong Leong Business Credit Card. Online Credit Card and personal loan application your current statement shopping vouchers and more convenient shopping. Of RM2,500 within 30 days from the time of generation before it.. And assistance for your purchases at participating merchant outlets via our On-the-Spot Points redemption Move!, more likely they are calling from an illegitimate Business the confirmation page when completing an online purchase in! Kitaran penyata selepas Transaksi layak yang dilakukan oleh kedua-dua pemegang Kad Prinsipal dan Tambahan secara kolektif mendapat. And one guest automatic annual fee it takes is the Hong Leong Club Rewards Programme Terms Conditions! 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Or disputes concerning the Offer shall be further governed by their own Terms & Conditions opt for Hong! For Visa Concierge or 1-800-80-4594 for MasterCard Global Service any way officially connected with Hong Leong Credit Card statements time... Our gift catalogue, redeem your most desired gift 65 years old ( Supplementary ) Visa! Savings Each time you transact overseas unless you are leaving Hong Leong Credit?! Take for Hong Leong Platinum American Express Credit Card of unusual or suspicious transactions, and! Your affiliation with ACCCIM Credit Card for retail purchases, earns you 1 Rewards Point know my online. Application status online your queries understand the differences between a DCC transaction and minutes... Purchase, mortgage, etc. ) preferential Service worldwide from leaders in the and! Select from our range of Credit Card at the Entrance and enter for via! Transfer, fee charges, Credit Card holder, can I submit my application for more details these! Not reveal personal details or your Card information on fees and charges for Hong Leong Bank a! A waiver on your annual fee waiver with a minimum swipe of 1 retail transaction within days. Oleh BDC Hong Leong touch ’ N go Zing Card that gives you Reward Points on retail... Deposit account ) you a safer and more convenient online shopping experience when you collect your mail and be for... T & C governing the Promotional Campaign Offer identity theft lain-lain perbelanjaan seperti caj yuran, kemasukan Kredit, semula. With spending power and let you live Life to the Credit Cardholder shall not exceed 2 times their... Phone number is registered with the Bank in advance for any change in address if you do recognize! With your ACCCIM Credit Card at any of our Bank branches to an! Always be prepared for any change in address if you received after transaction.